Surely but slowly we are recovering financially. All our efforts in cutting back gives results. Mean time we focus on “If it isn't written down... it doesn't exist.” (Lessons from the conference last year) so we write manuals and standards for pretty much everything.
One of our teachers, Renée Fredlund, also runs her own successful business in information management. Learning what that means we hire her to help us out in a huge project of sorting, clearing out, collecting and filing all our data. She tells us what to do and make sure we do it. This ends up into our IMS (Information Management System). Local data from 6 work stations is gathered and stored on one server where we have access to all of it wherever we are. That makes it efficient, secure and with adapted access for staff and their different needs. This has been a great tool for our business ever since. A warm thank you to Renée – for holding us up on the job, you are extraordinary in what you do.
In Sweden we hire our first facility manager back in 2002, Carolina Müller. Investing in and hiring a facility manager became a necessity. The success criteria was that this person is happy with and takes on the responsibility. Carolina runs the facility in Sweden and we are happy with her work. Thank you for all the years with us and the devotion you showed to us and Swimmix.
In Denmark Susanne Leegaard steps in. She is a very skilled woman in project management and marketing and with her she brings great contacts. Lisa Grut and her Bah-Buh art direction took SWIMMIX layout in her hands and transformed into a clean and more modern touch. Lisa Grut and her Bah-Buh art derection is and has been a longlasting professional, creative and debendable businesspartner. Thank you Lisa. Susanne made a lasting positive impact on me and our business – it's fantastic to meet and grow under the wings of experts. Thank you Susanne.
WABC Conference time again; this time in Hawaii and I've also learnt that NSSA has their conference right after. I sign up for both. I fly out to the tropical islands and on the way I meat up with Noa Glotter. Noa I met for the first time in january 2002 at a conference in Finland. Noa is one of the sweetest and nicest persons I've ever met and boy can she make me laugh. Noa's and my friendship grows stronger throughout the years and she is still one of my very best friends. Noa thank you for the talks, support and fun I always have with you. I love you so much and I am happy to have you in my life.
The WABC conference that year left me confused; the organizers delt with challenges which effected the previous always good atmosphere arround these conferences. Lucky for me I hadn't waisted our limited resources completely but I got the opportunity to experience the NSSA conference. And what a conference that was and what a fantastic group of people. This conference and the people speaking and attending went far beyond my expectations. Gathered here was both great leaders, successful business owners and managers, devoted teachers and all very passionate about the learn to swim business.
This year is in many ways a turning point for us leading us further into building a healthy and strong business. We are on our way to work on the business instead of the business running us.
Thank you to all of you who are part of the USSSA (prev. NSSA) organization thank you for letting us be a part of this extraordinary group and for all the sharing, learning and fun we have had and still have with you – for that we are for ever thankful.