Johan has always been very supportive and helpful, working extra hours in his free time to help out. With his skills and interest in IT, organization and structure we have been very fortunate.
As we grow exponentially, and to be able to continue doing it, Johan understands that there is a demand for an even more efficient IT tool for customer and staff registration and information in our business. After researching the market and the existing tools he present an idea for Søren Vainio, colleague from Danish Army Special Forces, now an expert in IT and databases. They partner up and with a team of programmers KeepTrack starts it's journey. Swimmix is a very happy and thankful ginny pig in this project. Thank you Johan, Søren and your team for what you have created and for your support. To be able to have a business partner we can trust, in an area where we have very limited knowledge, and where so many state they have knowledge (but in reality don't) has ment unbelievably much to us. I have learnt to appreciate how much time you have saved us and spared us from a lot of frustration.
Strategy plan for the business includes a shared service center in Sweden with an administration that takes care of the businesses in the two countries. We switch to free and open source software (and save tens of thousands of Dollars in the progress) where everything ends up making it more efficient in administration, service and stability. For me the most important effect is that we have resources and time to focus more on what our customers experience and learn when in contact with us.
We hire a professional photographer, Christian Petersen. He took some amazing pictures for use in ads, manuals, flyers and in the pool area. We are so happy for the images you took, you saw what we see and did the magic. Thank you to Christian and thank you to our models, Ida, Molly and Frederik and their parents. We see your faces every day and they brings smiles on our faces and happiness to us all.
During our tough years we got opportunities to gain energy and focus on being together and just enjoy good relaxed time together in life and nature. The trips and visits to Norway and my mother and father in law with long days skiing in the mountains will always have a special tune and feeling. Words can not express what that has ment to us. The visits to my wonderful sister in law, Malene and her wonderful husband Morten and their children has always meant a lot to us. The weeks every summer in The Jæger Corps where Johan is an instructor training officers in parachuting. Those weeks are always fun and being around people with so much strength and energy is just pure fuel to our minds and souls. Thank you all so so much! You have a special place in our hearts.
In December we are able to take the whole family on a adventurous trip to Australia. Kids just love the “land down under”. We also got the opportunity to see and get a guided tour by the driven managers of the Carlile Swim Schools (picture from one of the locations). We also enjoyed the tremendous hospitality and fun time together with John and Sally Coutts, Richard and Patty Cahalan and with Dave DuBois who by then commuted between New Zeeland and Australia for work.
Energy is high and we have a better view when we are ready to jump into 2005